I am an accomplished global business development professional with over 20 years account management experience in the travel industry. Skilled in interpreting business requirements I work as a consultative sales producer for clients at all levels with a proven track record of exceeding goals.
Most recently I developed business for Cheapflights.com, a compare search site providing on line search options for consumers looking for travel deals. Advertising clients ranged from airlines to on-line travel agents with placements comprising logo placement on the booking engine, display advertising and newsletter email with pricing on cost per click or cost per thousand impressions.
Previously I worked as Vice President Airline Contracts and Operations for major international tour operator Vantage Deluxe World Travel. During my tenure I led numerous initiatives to boost the bottom line and customer satisfaction through inventive approaches to product development and operations.
The majority of my career has centered on United Airlines, with account management and marketing positions both in Europe and the U.S. My greatest strength lies in my ability to cultivate strong relationships that drive partner satisfaction and revenue growth. I am successful in leading in-house teams to develop sales and translate marketing strategy and market analytics into solutions that deliver revenue and market share growth.
Highlights of some of my key accomplishments include the following:
In my spare time I volunteer as a Consultant for Sustainable Travel International and am interested in promoting sustainability within the travel industry. A dual citizen of the United States and the United Kingdom I live in Concord, Massachusetts with my wife and two sons.
Most recently I developed business for Cheapflights.com, a compare search site providing on line search options for consumers looking for travel deals. Advertising clients ranged from airlines to on-line travel agents with placements comprising logo placement on the booking engine, display advertising and newsletter email with pricing on cost per click or cost per thousand impressions.
Previously I worked as Vice President Airline Contracts and Operations for major international tour operator Vantage Deluxe World Travel. During my tenure I led numerous initiatives to boost the bottom line and customer satisfaction through inventive approaches to product development and operations.
The majority of my career has centered on United Airlines, with account management and marketing positions both in Europe and the U.S. My greatest strength lies in my ability to cultivate strong relationships that drive partner satisfaction and revenue growth. I am successful in leading in-house teams to develop sales and translate marketing strategy and market analytics into solutions that deliver revenue and market share growth.
Highlights of some of my key accomplishments include the following:
- As Senior Manager Global Business Development at Cheapflights developed display advertising revenue to exceed budget by 32% through increased on-site cpms and re-targeting campaigns, and optimizing compare search placements with bid by route CPC analysis.
- As Vice President Airline Contracts and Operations for Vantage Deluxe World Travel, increased quality metrics by 15% by developing new airline partners in step with new product development and the needs of a highly targeted consumer segment.
- As National Account Manager for United Airlines developed top international tour operator accounts, and produced $6 million in new contracts in first year.
- As Product Marketing Manager North America for United Airlines, secured $1.5M in incremental revenue and 100K+ registrations by designing and implementing a national promotion in partnership with Palm and Cingular Wireless.
- As Marketing Manager Europe for United, won 14 industry awards for creative advertising campaigns and led a marketing team located across six countries to build a consistent web site product for all Europe domains.
In my spare time I volunteer as a Consultant for Sustainable Travel International and am interested in promoting sustainability within the travel industry. A dual citizen of the United States and the United Kingdom I live in Concord, Massachusetts with my wife and two sons.